Support Service

Description

How it works.
1. Chose this product, like a regular purchase. It let us know you need assistance.

2. Send the pendant in protective envelope to the following address:

Il bosco di Egam: Assistance Service
4 rue A Laangert
L8117 Bertrange
Luxemburg.

3. We will clean it, polish it and send it back, service will take 2 business day+ shipping day.
If the pendant is satin/matte, we might ask to send directly to the laboratory, and service will take 10 days+ shipping.

4. We send back your pendant, ready for a new season.